Thank you for joining us. Please read this summary of our policies on registration, payments, absences, and refunds before your first lesson, class, or workshop.

Registration

Please complete the online registration form prior to beginning lessons or classes.

Accept our system-generated email invitation to enable your access to our online Student Portal.

Payment

Please provide credit card details which are securely stored by our payment processor.

Once each month, we email you an invoice for lessons taken during the prior month.

Unless you make prior arrangements to pay by check, your card will be charged automatically.

Make-ups

Private lessons: Up to two make-up lessons may be scheduled per quarter, provided you have given at least 24 hours’ notice of an absence. Please arrange make-ups directly with your teacher.

Classes and workshops: We do not offer make-up lessons for missed class or group lessons.

Absences

Planned Absence/Cancellation: Please let your teacher know at least 24 hours in advance. Notice is required in order to schedule a make-up lesson.

Unplanned Absence/Cancellation: If you cancel a lesson with less than 24-hour notice or fail to attend you will be charged. Make-ups are not available for unplanned absences.

Teacher Cancellation: Teacher-cancelled lessons may be rescheduled without limit. If the teacher’s schedule does not allow time for a make-up any charges will be refunded.

Withdrawals and Refunds

No refunds are given for classes or lessons not attended unless due to teacher absence and inability to schedule a makeup lesson.

Your attendance at your first lesson, class, or workshop is considered evidence of your agreement to adhere to these policies.